With over 25 years of experience in the hospitality, managing renowned luxury and lifestyle properties worldwide, Karim is the Vice President of Hotel Operations at The First Group based in Dubai.
In his current role, he is responsible for driving operational success across the hotel portfolio, executing profitability strategies, while developing talent for the group's properties.
With a strong track record of building and sustaining cohesive, top-performing teams, Karim has a successful background in multi-property operations, as well as managing prestigious F&B venues, including Michelin star restaurants and convention centers.
Over the years, Karim has worked at 5-star luxury and lifestyle hotels around the world including The Plaza Hotel – A Fairmont Property in New York, The Ritz Carlton Central Park New York, Sofitel Legend Old Cataract Egypt, Sofitel Philadelphia, Qatar Foundation, The Westin Savannah Harbor Golf Resort and Spa, The Knickerbocker Hotel New York, which was the first independent luxury property in Times Square, The InterContinental Hotels Dubai Festival City and InterContinental Jubail Resort.
In addition, he has developed nine prestigious ultra-luxury hotels including Mandarin Oriental, Park Hyatt, Capella, and Zulal Wellness Resort by Chiva-Som.
Karim is a guest satisfaction enthusiast who demonstrates the ability to increase guest satisfaction scores year on year, while ensuring strong positioning for his properties. He graduated from St. John’s University in New York City with a Bachelors’ Degree of Science in Hospitality Management as well as Cornell University with senior leadership program.
Now more than ever, stakeholders in the global hospitality industry need to unite, support each other, and stand behind initiatives that promote and advocate for the industry.
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